Returns & Exchanges
At cbdMD, we want you to be completely satisfied with your fashion purchases, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags attached. Our goal is to ensure your wardrobe fits your lifestyle perfectly with a seamless and stress-free return process.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are intact, and include the provided packing slip.
Attach the Shipping Label
Print the prepaid return shipping label provided via email and affix it to the outside of your package over any old labels.
Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking number handy until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing